Recruitment
Position:

Customer Support Agent with knowledge of German, French and Spanish language

Location:

Serbia, Belgrade

Industry:

Services

Field of work:

Customer care and support

Required sections in CV:
  • Education
  • Languages
  • Computer skills
  • Attachment CV
Responsibilities:
  • Promptly responding to customer requests via phone, email, chat, letter, or social media

  • Managing and resolving customer complaints and reducing possible customer dissatisfaction

  • Identifying, researching, and resolving customer issues using all available resources

  • Providing personalized customer service by responding to the needs of the customers

  • Generating customer interest in the services or products offered by the company

  • Ensuring feedback from the customer to further improve the customer services

Qualifications:
  • Excellent knowledge of  German and French language

  • Very good interpersonal skills coupled with a positive attitude

  • Ability to work in a fast-paced, results-oriented environment

  • High level of flexibility and welcoming attitude towards change/improvements

  • A persuasive, approachable and friendly telephone manner 

  • Very good PC skill and good technical knowledge/ interest in technical field

 

 

If you are interested in the position and your profile fits the above stated requirements, please follow this link to fill out an on-line application: http://my.gigroup.rs/jobs/

Deadline: 03/05/2019
Please note that only short-listed candidates will be contacted.

If you have any additional questions regarding the position, please contact us Gi Group Serbia.
Share with others