Ramp Agent

Serbia, Belgrade

Services

Customer care and support

• Education
• Work experience
• Languages
• Attachment CV

• Prepare the required flight documents for the flight under his/her duty;
• Liaise with all teams involved and assure all the flight details have been given on time;
• Ensure that necessary ground equipment is available and serviceable;
• Secure and reassure safe boarding/ de-boarding of the passengers;
• Implement all necessary controls while loading/unloading baggage/ cargo from aircraft compartments;
• Supervise activities for the overall aircraft turnaround, ensuring safe work practices  for all processes, in accordance with the airline customer requirements;
• Deliver to the cabin and cockpit crew the necessary documents including ramp report services, for the billing of the flight;
• Be capable to work under pressure, be proactive and deliver high-quality results in a fast-paced environment with a customer-centric attitude.

• High School Diploma and/or University Degree;
• Two years of working experience in a relevant position or in a customer service oriented position would be valued as a plus;
• Driving license B category;
• Excellent knowledge of English (B level or equivalent);
• Second language would be an asset;
• Computer literacy

• Part-time job